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Fortem agrees £170m extension to Birmingham contract

Image: Fortem

Repairs and maintenance business Fortem has extended its partnership with Birmingham City Council for a further two years.

The contract, worth £170m, extends Fortem’s relationship with the council to 18 years after it was first appointed to deliver services in 2008

Fortem – a subsidiary of Willmott Dixon – will supply repairs, maintenance and 24-hour call-out services to homes in the city. The contract also includes capital improvement and decarbonisation works. 

Operating a ‘one stop shop’ for the council’s property repairs needs to more than 20,000 properties, it also carries out planned installations such new kitchens, bathrooms, heating systems or other fixtures and fittings, as well as preparing vacant properties for new tenants.

During its 16-year relationship with the council, social mobility and upskilling has been a core part of Fortem’s strategy, with more than 100 local apprentices employed during that time and over £1m donated to local causes through a combination of fundraising, with over 25,000 hours of volunteered time to improve community facilities and support people’s opportunities in life.  

Since 2016, the company has employed over 200 people on its current contract, with 95% of the workforce recruited locally. In addition, 95% of supply chain spend has been with local businesses. 

Fortem chief operating officer Chris Tredget said: “We are passionate about providing an efficient, high-quality service to thousands of residents each year so they can live comfortably in their homes, and to minimise any inconvenience that a housing repair can bring. 

“The longevity of our service is a huge source of pride for our company, as is our determination for driving social mobility across the city.”

Paul Langford, Birmingham City Council’s strategic director for city housing, said of Fortem:  “Their commitment to delivering high-quality and efficient services to our residents, along with their focus on social mobility and upskilling, has been invaluable over the years. 

“We look forward to continuing our relationship with Fortem and providing our residents with the support they need to live comfortably in their homes."

If you would like to contact Karen McLauchlan about this, or any other story, please email kmclauchlan@infrastructure-intelligence.com.